Privacy Policy

Last updated: April 17, 2026

DiveGigs ("DiveGigs", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise handle personal information when you use divegigs.com and any related services, features, communications, and applications we provide (collectively, the "Services").

If an employer receives your application or profile information through DiveGigs, that employer may handle your information under its own privacy practices as well. We are not responsible for the privacy practices of third-party employers, websites, or services.

1. Who this policy applies to

This policy applies to people who use DiveGigs, including:

job seekers, candidates, and divers
employers, recruiters, and hiring businesses
people who visit or browse our website
people who contact us or sign up for updates

2. The information we collect

We may collect the following categories of personal information.

A. Information you provide directly

When you create an account, complete a profile, post a job, apply for a role, contact us, or otherwise use the Services, we may collect information such as:

your name
email address
password credentials (stored in secured or hashed form, not in plain text)
profile details such as headline, bio, certifications, experience, location, preferences, availability, languages, and other career-related information
CVs, resumes, cover letters, application responses, and supporting documents you upload
employer or company details, including organisation name, contact details, job listings, and hiring information
communications you send to us or through the platform
any other information you choose to submit

B. Information collected automatically

When you use DiveGigs, we may automatically collect certain technical and usage information, such as:

IP address
browser type
device information
pages viewed
referring URLs
timestamps
login activity
approximate location from IP address
cookie or session identifiers
security, diagnostic, and abuse-prevention logs

C. Payment and billing information

Payments made through DiveGigs are processed by third-party payment providers such as Stripe. We do not store full payment card numbers or card security codes on our own systems. We may receive limited transaction-related information such as payment status, customer identifier, subscription status, billing country, and the last four digits of a card where made available by the payment provider.

D. Information from third parties

We may receive information from third parties, such as:

payment providers
email delivery or communication providers
analytics, fraud-prevention, and security providers
employers or candidates involved in applications or disputes
social sign-in providers, if enabled

3. How we collect personal information

We collect personal information:

directly from you when you create an account, complete your profile, post a job, apply for a job, contact us, or subscribe to alerts
automatically through your use of the Services
from service providers and integration partners that help us operate the platform
from other users where relevant to an application, listing, report, or support request

4. Why we use personal information

We use personal information for the following purposes:

to provide and operate DiveGigs
to create and manage user accounts
to display candidate profiles and employer listings in line with your settings
to enable candidates to apply for roles and employers to receive applications
to send transactional emails and service messages
to send job alerts, saved search alerts, newsletters, or marketing communications where enabled or permitted
to process subscriptions, purchases, and payments
to provide customer support
to maintain platform security and prevent fraud, spam, abuse, or misuse
to improve the Services, including troubleshooting, analytics, product development, and performance monitoring
to comply with legal, regulatory, and contractual obligations
to establish, exercise, or defend legal claims

5. Candidate privacy and profile visibility

Candidate privacy is important to us.

By default, candidate profiles may be set to private unless and until the candidate chooses to make them discoverable or visible in accordance with the platform settings. Where profiles are private:

employers generally cannot browse full candidate details publicly through the platform
employers can view a candidate's application materials when the candidate applies for that employer's listing
a candidate may choose to opt in to public or employer discoverability, in which case selected profile details may become visible to employers or, if enabled, on public pages

Candidates are responsible for deciding what information they include in profiles, CVs, cover letters, and applications. Please avoid including unnecessary sensitive personal information unless it is genuinely relevant and requested.

6. When we disclose personal information

We may disclose personal information:

to employers, recruiters, or hiring organisations when you apply for a job or choose to make your profile discoverable
to candidates when an employer communicates through the platform
to service providers who help us operate DiveGigs, such as hosting, email, analytics, support, security, and payment providers
where required by law, regulation, court order, or lawful request from authorities
where necessary to investigate fraud, abuse, security incidents, or violations of our terms
in connection with a sale, merger, acquisition, restructure, or transfer of all or part of our business or assets
with your consent or at your direction

We do not sell personal information in the ordinary sense of selling user databases to data brokers.

7. Overseas disclosure and international use

DiveGigs may use service providers, infrastructure, or partners located in countries outside Australia. In addition, employers and candidates using the platform may be located in different countries. As a result, your personal information may be accessed, processed, or stored outside your country of residence, including in Australia, the United States, the European Union, the United Kingdom, and other countries where our service providers or users operate.

By using DiveGigs, you acknowledge that international transfers may occur where reasonably necessary to provide the Services.

8. Cookies and similar technologies

We may use cookies, local storage, pixels, and similar technologies to:

keep you signed in
remember preferences and settings
maintain security and session integrity
understand usage and improve the Services
measure the effectiveness of communications or site features

You can manage cookies through your browser settings. However, some parts of DiveGigs may not function properly without essential cookies.

9. How we protect personal information

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures may include access controls, encryption in transit, password protection, secure third-party infrastructure, monitoring, and limited internal access on a need-to-know basis.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

provide the Services
maintain account records
support hiring workflows and application history
comply with legal, tax, accounting, and regulatory obligations
resolve disputes
enforce our terms
detect and prevent fraud or security issues

Retention periods may vary depending on the type of information and the reason we hold it. When personal information is no longer reasonably required, we will take reasonable steps to delete it or de-identify it, subject to legal and operational requirements.

11. Access, correction, and account choices

You may request access to personal information we hold about you and request correction of inaccurate, incomplete, or out-of-date information.

In many cases, you can also review or update information directly through your account settings.

You may also:

update your profile and account information
change job alert or marketing preferences
close your account
request deletion of certain personal information, subject to legal or operational retention needs

To make a privacy request, please contact us.

12. Complaints

If you have a complaint about how we handle your personal information, please contact us first and provide enough detail for us to investigate.

We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may have the right to escalate your complaint to the relevant privacy or data protection regulator in your jurisdiction.

13. Additional information for EEA and UK users

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection law, which may include the right to request access, rectification, erasure, restriction, objection, portability, and the right to withdraw consent where processing is based on consent.

Where applicable, we process personal data on grounds such as:

performance of a contract
compliance with legal obligations
our legitimate interests in operating, securing, and improving DiveGigs
your consent

You may also have the right to lodge a complaint with your local supervisory authority.

14. Third-party services and links

DiveGigs may contain links to third-party websites, employer career pages, payment providers, or other external services. We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies separately.

15. Children

DiveGigs is not directed to children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Where appropriate, we may also provide notice through the website or by email.

17. Contact us

For privacy questions, requests, or complaints, please contact us.